Privacy Policy

1. Overview

This Privacy Policy applies to Pet Pals: Ball Sort Puzzle, provided by the Pet Pals: Ball Sort Puzzle developer.

By using the game, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please stop using the game and its related services.

2. Information We Collect

Information you provide

Pet Pals: Ball Sort Puzzle may collect information you voluntarily provide, such as your email address, support request, feedback, or other information you send when contacting us.

Information collected automatically

Depending on the features and third-party services used in the app, certain technical information may be collected automatically, including:

• Device type, operating system, and app version.
• Language, general region, and device settings.
• Game progress, level activity, session duration, and crashes.
• Advertising identifiers, ad impressions, ad interactions, and consent preferences used by advertising partners.
• Approximate location inferred from an IP address.
• Purchase status, product identifier, transaction status, and receipt or purchase-token information needed to verify an in-app purchase.
• Diagnostics and performance information.

Information we do not intentionally collect

The game does not intentionally request sensitive personal information such as passwords, precise location, financial information, health information, or government identification.

3. How We Use Information

Information may be used to:

• Provide, operate, maintain, and improve the game.
• Save or understand game progress and player preferences.
• Measure performance, fix errors, and prevent misuse.
• Respond to support messages and feedback.
• Display, personalize where permitted, limit, and measure advertisements.
• Process, verify, restore, and provide items purchased through in-app purchases.
• Understand how players interact with the app.
• Comply with legal obligations and protect user safety.

4. Advertising and Third-Party Services

Pet Pals: Ball Sort Puzzle displays advertisements. Advertising providers may collect or receive information such as advertising identifiers, device information, IP-derived approximate location, ad impressions, ad interactions, and consent choices.

Depending on your region, ads may be personalized only when permitted and when valid consent has been obtained. You may be able to limit personalized advertising through your device settings or the consent options shown inside the app.

Third-party providers process information under their own privacy policies. We do not control all of their independent data practices.

5. In-App Purchases

Pet Pals: Ball Sort Puzzle offers optional in-app purchases. Purchases may include virtual items, ad-removal options, level-related content, or other digital features shown in the app.

Payments are processed by the app store or platform through which you downloaded the game. We do not directly receive or store your complete payment-card details.

To verify, provide, restore, or troubleshoot a purchase, we may receive limited purchase information such as the product identifier, transaction status, purchase token, receipt information, and the time of purchase.

In-app purchases are subject to the billing, refund, and account rules of the relevant app store. Refund requests should normally be submitted through that store unless applicable law requires otherwise.

6. Children's Privacy

Pet Pals: Ball Sort Puzzle is designed as a family-friendly puzzle game. We do not knowingly request children to provide personal information directly through the game.

Where the app is directed to children or is likely to be used by children, advertising, analytics, consent, and data collection settings are intended to be configured to meet applicable child privacy requirements. Purchases should be completed only by an adult or with the permission and supervision of a parent or guardian.

A parent or guardian who believes a child has provided personal information may contact us to request review or deletion.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide the service, respond to requests, resolve disputes, enforce agreements, and meet legal obligations.

Technical and analytics information may be retained according to the retention settings of the third-party services used in the app.

8. Data Security

We use reasonable administrative and technical measures to protect information. However, no internet transmission, mobile application, or storage system can be guaranteed to be completely secure.

9. Your Choices and Rights

Depending on your location, you may be able to:

• Request access to personal information associated with you.
• Request correction or deletion of certain information.
• Object to or limit certain processing.
• Withdraw consent where processing is based on consent.
• Reset or limit advertising identifiers and personalized ads in device or app consent settings.
• Contact the applicable app store regarding purchase history, billing, or refunds.
• Uninstall the game to stop future app-based collection.

Requests may be sent using the contact information below. We may need reasonable information to verify and complete a request.

10. Changes to This Privacy Policy

We may update this Privacy Policy when the game, technology, legal requirements, or data practices change.

The revised policy will be published on this page with an updated “Last updated” date. Continued use of the game after an update means the revised policy will apply.

11. Contact Us

For privacy questions, support requests, or data-related requests, contact: